Toll Free Number for inquiries on your VISA account: 1-800-828-3901.
Representatives available Monday-Friday, 9:00 am – 5:00 pm EST
Voice Response Unit, 24 hours a day with your Touch Tone phone
View your account online and make payments online at www.ezcardinfo.com.
To report a lost or stolen Visa card please call:
1-800-828-3901 (9:00 am - 5:00 pm EST) Monday-Friday
1-800-991-4961 (after 5 pm) and Saturday and Sunday
To report a lost or stolen Debit Card:
1-888-241-2510 Toll Free Reporting Lost/Stolen Cards within the US
1-909-941-1398 Collect Calls Reporting Lost/Stolen Cards outside the US
You can contact us by calling one of our branches, or by using the contact form below.
- Troy: (248) 619-0440
- Fax: (248) 619-3230
- Hamtramck: (313) 365-1000
- Fax: (313) 365-6321
- Dearborn Heights: (313) 563-8200
- Fax: (313) 563-8009
Required fields are bold and marked with an asterisk (*).