Contact Us

Toll Free Number for inquiries on your VISA account: 1-800-828-3901.

Representatives available Monday-Friday, 9:00 am – 5:00 pm EST

Voice Response Unit, 24 hours a day with your Touch Tone phone

View your account online and make payments online at www.ezcardinfo.com.

To report a lost or stolen Visa card please call:

1-800-828-3901 (9:00 am - 5:00 pm EST) Monday-Friday

1-800-991-4961 (after 5 pm) and Saturday and Sunday

To report a lost or stolen Debit Card:

1-888-241-2510 Toll Free Reporting Lost/Stolen Cards within the US

1-909-941-1398 Collect Calls Reporting Lost/Stolen Cards outside the US

You can contact us by calling one of our branches, or by using the contact form below.

  • Troy: (248) 619-0440
    • Fax: (248) 619-3230
  • Hamtramck: (313) 365-1000
    • Fax: (313) 365-6321
  • Dearborn Heights: (313) 563-8200
    • Fax: (313) 563-8009

Required fields are bold and marked with an asterisk (*).

First Name: *
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Daytime Phone: * ex. 555-555-1212
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